Frequently Asked Questions

995betapp FAQ — All your questions answered in one place

From cricket betting and bKash payments to KYC and VIP benefits — find straightforward answers to the most frequently asked questions about 995betapp, all in plain English.

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The most frequently asked questions

Click any topic below to jump straight to that answer

Cricket Betting
Learn everything about how to place bets on cricket matches at 995betapp, which markets are available, and how live betting works.
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bKash & Nagad Payments
A complete guide to depositing and withdrawing via bKash, Nagad, Rocket, and other local payment methods.
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Betting & Transaction History
Where to find your past bets, deposit and withdrawal history on 995betapp, and how to download your records.
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Mobile App
Find out whether 995betapp has a mobile app, where to get it, and if not, how to get the best experience on mobile.
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KYC Account Verification
Why account verification is required on 995betapp, what documents are needed, and how long the process takes — all your questions answered.
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VIP Membership
How to move up the 995betapp VIP program, what perks each tier offers, and how to get your own VIP manager.
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All your questions about 995betapp answered

Click on any question to expand the full answer.

Getting started with cricket betting on 995betapp is straightforward. Into your account Log In After logging in, select "Betting" from the top menu, then go to the "Cricket" section. There you'll find a full list of ongoing and upcoming matches — IPL, BPL, Test, ODI, and T20I formats are all supported.

Cricket betting markets available at 995betapp:

  • Match Winner: Which team will win — the most popular market.
  • Toss Winner: Who will win the toss.
  • Top Run Scorer of the Match: Which batter will score the most runs.
  • Over/Under Runs: Whether the total runs in an innings or match will be over or under a specified number.
  • Series Winner: Which team will win at the end of a series.
  • Live Betting: Place bets at real-time odds while a match is in progress.

Click on any market to place a bet — the bet slip will open on the right. Enter your amount and press "Confirm Bet." The minimum bet is usually ৳50. In Live Betting, odds change quickly, so review them carefully before placing your bet.

Yes, 995betapp supports all major mobile banking methods in Bangladesh. Payment methods currently available:

  • bKash: Deposits are instant. Withdrawals take 10–25 minutes. Minimum deposit ৳500.
  • Nagad: Deposits are instant. Withdrawals take 15–30 minutes. Minimum deposit ৳500.
  • Rocket (DBBL): Deposits: 5–10 minutes. Withdrawals: 30–60 minutes.
  • Bank Transfer: Deposits take 1–3 hours. Withdrawals take 1–4 hours.
  • Debit/Credit Card: Visa and Mastercard are supported.
  • QR Payment: Pay by scanning the bKash or Nagad QR code.

How to make a deposit: Log in → Go to the "Payment" menu → Select "Deposit" → Choose a payment method → Enter the amount → Complete the payment as instructed.

For withdrawals: KYC verification is required for your first withdrawal. Once verified, the minimum withdrawal amount is ৳500 with no fees. For bKash, the maximum daily withdrawal is ৳50,000.

For more details Payment Page View.

All your betting activity and financial transaction records on 995betapp are securely stored within your account and can be accessed at any time.

How to view your betting history:

  • Log in → Click the profile icon → Select "My Bets" or "Betting History".
  • Filter by date, game type, or status (ongoing / settled / cancelled).
  • Click on any bet to see the full details — odds, stake, potential winnings, and result.

How to view your transaction history:

  • Log in → Go to "Account" or your profile → Select "Transaction History".
  • Deposits, withdrawals, bonuses, and adjustments can each be filtered separately.
  • Each transaction shows the date, amount, method, and status.

History is generally viewable directly for the past 12 months. If you need older records, Support On request, records are sent in CSV or PDF format — usually within 24 hours.

995betapp is not available as a standalone app on the Google Play Store or Apple App Store — but that's not an issue. The 995betapp website is fully optimized for mobile, so you get an app-like experience right from your phone's browser.

Add a shortcut to your home screen on Android:

  • Open 995betapp.best in Chrome or any browser.
  • Tap the three-dot menu in the top right corner.
  • Select "Add to Home Screen".
  • Enter a name and tap "Add" — after that, a single tap on the icon will take you straight there.

On iPhone/iPad:

  • Open 995betapp.best in Safari.
  • Tap the Share button (the box with an arrow icon) at the bottom of the screen.
  • Select "Add to Home Screen" → tap "Add".

The shortcut created this way looks and works just like an app — complete with push notifications. All features are fully functional as long as you have an internet connection.

If an Android APK or official app is announced in the future On the Promotions page and will be notified via support.

KYC (Know Your Customer) is 995betapp's identity verification process. It is only required at the time of withdrawal — not for registration or betting. Once completed, it does not need to be done again.

Required Documents:

  • National ID Card (NID): Clear photos or scans of both the front and back.
  • Selfie: A selfie holding your NID — both your face and the card must be clearly visible.
  • Proof of payment method (if required): Confirmation of the account name registered with your bKash or Nagad number.

How to Submit KYC:

  • Log in → go to "Account Settings" → "Identity Verification" or the "KYC" section.
  • Upload the required images — JPG or PNG, maximum 5 MB each.
  • Submit — verification is typically completed within 2–24 hours.

Once your KYC is approved, you'll be notified by SMS and email. From that point on, there are no restrictions on withdrawals. If you run into any issues, Help Center Let us know — our support team can help with image quality or any other issues.

The 995betapp VIP program has five tiers in total. Your tier is determined each month based on your total betting volume and overall account activity.

  • Bronze: Starts immediately after registration. Automatically upgraded once monthly betting reaches ৳5,000–৳20,000. Benefits: 5% weekly cashback and a bonus for referring friends.
  • Silver: Monthly betting of ৳20,000–৳1,00,000. Benefits: 8% cashback, faster withdrawals, and invitations to exclusive events.
  • Gold: Monthly bets of ৳1,00,000+. Benefits: 12% cashback, dedicated account manager, higher withdrawal limits.
  • Platinum: By invitation only. Benefits: 15% cashback, a dedicated VIP manager, custom bonuses, and a special birthday gift.
  • Diamond: The highest tier, by invitation only. Benefits: maximum cashback, no withdrawal limits, top-priority support.

To check your VIP tier, log in → go to Profile → "VIP Tier" section. Tiers are reviewed every month. Full terms and conditions On the Promotions page available.

All promotions & offers on 995betapp On the Promotions page available together. This page is updated regularly — new weekly offers are typically added every Monday.

Types of promotions available:

  • Welcome Bonus: Up to 100% on your first deposit for new members — maximum ৳10,000.
  • Weekly Reload Bonus: 10% bonus on a minimum deposit of ৳1,000 every week.
  • Cashback Offer: Get a portion of your losses back on selected games or sports.
  • Free Bet: Free bet opportunities on select matches or events.
  • Referral Bonus: Earn up to ৳500 in bonuses for every friend you refer who registers.
  • Special Event Offers: Exclusive offers during major tournaments such as the IPL and the World Cup.

Keep 995betapp notifications turned on to be the first to know about new offers. When logged in, all active promotions are displayed directly on your dashboard. Terms for each offer are listed right alongside it — it's worth a quick read before you activate.

Can't find the question you're looking for? Help Center Ask us directly.
Still need help?

If your question isn't listed here, ask us directly on Live Chat. In English, 24/7.

Open Live Chat
Ask via email

For detailed queries, send us an email — we'll get back to you within 4–8 hours.

support@995betapp.best
Popular Topics
Cricket Betting bKash Deposit KYC Verification VIP Benefits Promotions Mobile App

About the 995betapp FAQ Page

This FAQ page is designed to answer the most common questions from 995betapp members. From cricket betting and bKash payments to KYC verification and the VIP program — find clear, detailed answers to the questions Bangladeshi bettors ask most.

995betapp believes that a well-informed member is a happy member. That's why this FAQ is updated regularly — whenever new features are added, rules change, or members raise new questions, this page is refreshed accordingly.

If you can't find your answer here, there are two easy options. First, visit the 995betapp Help Center Contact us directly via Live Chat in English — average response time is under 3 minutes. Alternatively, email us at support@995betapp.best for more complex queries; write in detail and expect a reply within 4–8 hours.

For new members: If you're thinking about registering with 995betapp, start by reading Registration page — everything is explained there step by step. The terms for claiming your 100% Welcome Bonus on your first deposit are also detailed there.

A few important guidelines for using 995betapp

Alongside the FAQ, knowing a few general basics will help you get the most out of your 995betapp experience.

Account Security

995betapp will never ask for your password or OTP by phone, message, or email. If anyone ever does, it's a scam — never share it, and report it to support immediately.

Responsible Betting

995betapp encourages betting for entertainment, not addiction. Stick to your betting budget, and if you feel it's becoming a problem, Responsible Gaming page Use the tools available.

Age Restriction

Only individuals aged 18 and above may create an account and place bets on 995betapp. Age is confirmed via date of birth at registration and through NID submission during KYC verification.

One Account Policy

Only one account is allowed per person. If multiple accounts are found, all of them may be closed and balances forfeited. For full details on the rules and terms, Terms & Conditions page available.

Got the answers you needed? Get started now

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