Data Protection

995betapp Privacy Policy — Your information is completely secure

At 995betapp, everything is laid out clearly — how your data is collected, why it's used, and who can access it. We believe every member has the right to know what happens with their information.

Last updated: January 2026
128-bit
SSL Encryption
0
Sale of Data to Third Parties
2-factor
Security Verification
24/7
Security Monitoring
100%
Data is Encrypted
0
Sold to Third Parties
5 Years
Data retention limits
48 Hours
Data deletion timeframe

How 995betapp Protects Your Information

Get a quick overview of the key points before reading the full details

All data protected with encryption
Every login, payment, and piece of personal information on 995betapp is protected with 128-bit SSL encryption. No third party can read data in transit between your browser and our servers.
Maximum Protection
Payment Details Are Not Stored
bKash, Nagad, or bank account numbers are never stored on 995betapp's servers. Every transaction is processed directly through the payment gateway — no data sits in between.
Payment security
Your data is never sold to third parties
995betapp does not sell your name, phone number, or any other personal information to advertisers or data brokers. Our business model does not rely on the sale of data.
No selling
Your Data, Your Control
Any 995betapp member can request to view, correct, or delete their stored data. Processing begins within 48 hours of the request.
Member Rights
Data is deleted after a set period
After an account is closed, 995betapp retains data for up to 5 years to meet legal obligations. Once that period expires, data is securely deleted. Early deletion is also possible upon personal request.
Specified Period
Regular Security Checks
995betapp's systems are regularly audited by third-party security experts. Any vulnerabilities identified are addressed immediately to keep members safe at all times.
Regular Audits

1. Introduction & Purpose

The 995betapp Privacy Policy explains what information we collect, why we collect it, and how we use it. This document applies to all members using the 995betapp website and mobile app.

995betapp believes privacy is a fundamental right. When members register on our platform, they make a conscious decision to share their information. We fully respect that decision — which is why we only collect what is genuinely necessary to provide the service.

This Privacy Policy has been prepared in accordance with international data protection regulations and the guidelines of our licensing authority. Any changes to this policy will be communicated via your registered mobile number or through the website.

In plain terms: 995betapp never sells your data, never uses it for advertising, and never collects information unnecessarily. Whatever is collected is solely to provide you with a better service.

2. What Information We Collect

995betapp collects information in three main ways — directly from you, through your use of our platform, and automatically via technology.

2.1 Information Provided at Registration

  • Full Name (as per National ID)
  • Mobile number (mandatory — for OTP verification)
  • Date of Birth (for age verification)
  • Email address (optional)
  • Password (stored with one-way encryption — not readable by 995betapp itself)

2.2 Information Provided During KYC Verification

  • National ID Number
  • Front and back photo of NID
  • In some cases, a selfie photo (for identity verification purposes)

2.3 Payment information

995betapp does not store card numbers or mobile banking PINs. Only transaction reference numbers, amounts, dates, and payment method names are retained — the minimum needed to deliver the service and resolve any issues.

2.4 Automatically Collected Information

  • IP address and device type (for security verification and fraud prevention)
  • Browser Type & Operating System
  • Records of site access times and pages visited (used to improve our service)
  • Gaming & Betting History (for account management)
  • Cookie data (see Section 6 for details)
Data Type Reason for Collection Mandatory? Retention period
Name & Mobile Number Account Creation & OTP Verification Yes Account closure + 5 years
Date of birth Age verification (18+) Yes Account closure + 5 years
NID Information KYC verification and fraud prevention On Withdrawal Account closure + 5 years
Transaction Records Dispute Resolution & Auditing Yes 5 years from the date of transaction
IP & Device Information Security & Fraud Detection Yes 90 Days
Email Address Communications & Notifications Optional Until Account Closure

3. How Your Information Is Used

995betapp uses collected information only for specific, defined purposes. No data is ever used beyond what is necessary.

3.1 Service delivery

  • To create and manage your account and ensure its security.
  • To process deposits and withdrawals.
  • To credit bonuses and promotions to the correct account.
  • To resolve issues via live chat and email support.

3.2 Security & Compliance

  • To detect fraud, duplicate accounts, and bonus abuse.
  • To comply with AML (Anti-Money Laundering) policy for the prevention of money laundering.
  • To produce regular reports for the licensing authority.
  • To comply with legal notices or court orders.

3.3 Service improvement

  • To identify which parts of the site have the most issues — so they can be resolved.
  • To analyse overall usage patterns when planning new features.
  • To identify and fix vulnerabilities in the payment system.

3.4 In Communications

  • To send important account notifications (OTP, transaction confirmations).
  • To notify you of changes to our Terms & Conditions or Privacy Policy.
  • To send relevant promotional messages to members who have given their consent.

To be clear: 995betapp does not build advertising profiles from your data, does not pass it to third-party advertisers, and does not use it for social media targeting. If you have subscribed to notifications, you can opt out at any time.

4. Who We Share Your Information With

995betapp shares data with third parties only in very limited circumstances — and in every case, under strict contractual terms.

4.1 Payment Processors

To process transactions, 995betapp works with payment gateways. Only the transaction amount and reference number are shared during this process — no personal details.

4.2 Game Providers

Third-party game providers are involved in the technical operation of Live Casino and slot games. During gameplay, an anonymous session ID is shared — never personal names or contact details.

4.3 Legal Authorities

Providing necessary information to authorities under a court order, a lawful request from a regulatory body, or a money laundering investigation is a legal obligation for 995betapp. Any such disclosure is made in full compliance with the law.

4.4 What Is Not Shared

  • With advertisers or marketing companies.
  • With data brokers or information traders.
  • With other betting or gaming platforms.
  • For marketing purposes by 995betapp's business partners.

Third-Party Agreements: In the limited circumstances where 995betapp shares data with third parties, those parties are bound by strict confidentiality agreements. They may only use the data for the specified purpose and cannot use it for anything else or share it with anyone further.

5. Data security measures

995betapp follows the highest industry standards for data protection — security is enforced not only at the technical level but at the organisational level as well.

5.1 Technical Security

  • SSL Encryption: 128-bit SSL is used on every connection — if you see the padlock in your browser, you're good.
  • Password hashing: Member passwords are hashed using the bcrypt algorithm — even 995betapp cannot read them.
  • OTP two-factor verification: Phone number OTP verification is required for login and important transactions.
  • Firewall and DDoS protection: Server infrastructure is equipped to defend against attacks.
  • Database Encryption: Sensitive data stored (NID, photos) is encrypted at the database level as well.

5.2 Organisational Security

  • Access to member data is restricted to authorized staff only, on a need-to-know basis.
  • All staff are bound by confidentiality agreements — any data breach will result in legal action.
  • Third-party security audit at least once a year.
  • Members will be notified within 72 hours in the event of a security breach.

You also have responsibilities: 995betapp does everything it can on its end — but keeping your password private, avoiding unfamiliar links, and securing your phone is your responsibility. 995betapp will never ask for your password or OTP over the phone or by message.

6. Cookie Policy

Cookies are small text files stored in your browser. 995betapp uses cookies to keep the site functioning properly and to improve your browsing experience.

The types of cookies used by 995betapp are described below. Detailed management can be handled through your browser settings.

7. Data Retention Period

995betapp does not retain data longer than necessary. Each type of information has a defined retention period — after which it is securely deleted.

  • Account details (name, phone, date of birth): For the duration of the active account and up to 5 years after closure — in compliance with legal obligations.
  • Transaction Records: 5 years from each transaction — for dispute resolution and audit purposes.
  • KYC Documents & Photos: 5 years after account closure — in accordance with regulatory guidelines.
  • IP and device logs: 90 days — retained for security investigation purposes.
  • Support chat records: 1 year from the last interaction.
  • Marketing consent data: Deactivated immediately upon withdrawal of consent; permanently deleted after 3 years.

If a member wishes to have specific data deleted before its retention period ends and there is no legal obligation preventing this, a request to support will be processed within 48 hours.

8. Your data rights

Every 995betapp member has certain important rights regarding their personal data. To exercise these rights, Help center Contact us via live chat or email.

What you can do with your own data

You can exercise these rights at any time — no questions asked.

1

Right to Access Your Data

You can request a full list of the data 995betapp holds about you. A complete summary will be provided within 30 days.

2

Right to rectification

If there are any errors in your name, date of birth, or contact details, you can submit a correction request. Some information can also be updated directly through your profile settings.

3

Right to erasure

If you close your account and there is no legal obligation requiring retention, your personal data will be deleted. Processing begins within 48 hours of the request.

4

Right to restrict processing

You can request that we stop using your data for specific purposes — such as opting out of marketing messages.

5

Right to Data Portability

You may request your account data in a standard format (CSV or PDF). Applicable to personal records.

6

Right to Object

If you have an objection to how specific data is being processed, let 995betapp know. Valid objections will be taken into consideration and responded to promptly.

9. Protection of Minors

995betapp strictly prohibits registration by anyone under the age of 18. We do not knowingly collect personal information from minors.

  • Date of birth verification is mandatory at registration. Providing a false age is a violation of our terms.
  • If a member is found to be genuinely under 18, their account will be closed immediately and all associated data will be deleted.
  • If a parent believes their child is using 995betapp, please contact our support team — action will be taken promptly.

For more information on responsible betting Responsible Gaming View the page.

10. Contact and complaints

For any questions, requests, or complaints regarding this Privacy Policy, please contact 995betapp.

  • Email: support@995betapp.best — write "Privacy Request" in the subject line.
  • Live Chat: Help center Go to and select the "Privacy & Data Protection" section.
  • Response Time: Privacy-related requests are typically responded to within 48 hours.

If an issue remains unresolved after contacting 995betapp, members have the right to file a complaint with the relevant data protection authority in their country.

If this policy changes: If significant changes are made to the Privacy Policy, 995betapp will notify registered mobile numbers via SMS or a site notice at least 14 days in advance. Continued use of the site after the updated policy takes effect will be considered acceptance of the new terms.

Trust us with your data — join 995betapp

Your privacy is our priority. Register securely and enjoy a 100% bonus on your first deposit.

18+ | Play responsibly | Your information is completely secure

Frequently Asked Questions by Members

General FAQs on Payments & Gaming

995betapp charges no processing fee on withdrawals — that's straightforward. However, there are a few things worth knowing: mobile banking providers such as bKash or Nagad may apply their own transaction charges as per their own policies, which are outside 995betapp's control. Bank transfers may also carry the bank's own fees. As for limits, the minimum withdrawal is ৳500. The daily maximum is ৳5,00,000. A single withdrawal request can be up to ৳1,00,000 — anything above that will need to be split into multiple requests. Please note that large withdrawals may be held pending KYC verification, and wagering requirements must be met before withdrawing from a bonus balance. Beyond that, there are no hidden charges — 995betapp's policy is fully transparent.

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